CSPM Quality, Risk & Procurement Management Flashcards
7 cards from real CPSM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 CSPM Quality, Risk & Procurement Management flashcards as text
A project team uses statistical process control (SPC) to monitor software defect rates. When should corrective action be triggered?
Answer: When data points fall outside the control limits
In SPC, data points outside control limits signal a process that is out of statistical control and requires investigation and corrective action.
What is the primary difference between qualitative and quantitative risk analysis?
Answer: Qualitative prioritizes risks subjectively; quantitative models probability numerically
Qualitative analysis ranks risks using descriptive scales (high/medium/low), while quantitative analysis uses statistical techniques to numerically model risk probability and impact.
In a Cost-Plus-Fixed-Fee (CPFF) contract, the buyer's cost risk is considered:
Answer: High, because the buyer reimburses all allowable costs plus a fixed fee
Under CPFF, the buyer pays all allowable project costs plus a predetermined fixed fee, so cost overruns are borne entirely by the buyer.
Which quality philosophy emphasizes preventing defects rather than inspecting for them after the fact?
Answer: Zero Defects / Prevention over inspection
Prevention over inspection is a core quality principle that focuses on building quality into processes to stop defects from occurring rather than finding them later.
A project manager identifies a technical risk that cannot be avoided. The team implements extra testing to reduce its likelihood. This is an example of which risk response?
Answer: Mitigate
Mitigation reduces the probability or impact of a risk event, and implementing additional testing directly lowers the chance of technical failure.
During procurement planning, a Statement of Work (SOW) serves primarily to:
Answer: Define the specific work the vendor is required to perform
The SOW is a detailed description of the work, deliverables, and standards that the procured party is contractually obligated to fulfill.
Which technique uses expert opinion and iterative anonymous surveys to build consensus on risk identification?
Answer: Delphi technique
The Delphi technique gathers expert opinions through successive rounds of anonymous questionnaires until consensus emerges, minimizing groupthink.