CPSA Case Lifecycle Management 3

Question 1

Which setting on a stage allows a case to skip it entirely based on a business condition without displaying it to the user?

Accepted Answer

Skip condition

Answer

A skip condition evaluates a when rule; if true, the stage is bypassed without user interaction.

Question 2

In Pega Case Manager, what does the 'case status' field primarily communicate?

Accepted Answer

The current processing state of the case for routing and reporting

Answer

Case status reflects the current processing state and is used by routing, reporting, and business logic throughout the lifecycle.

Question 3

A case type has three parallel processes in a stage. By default, how does Pega determine when the stage can advance?

Accepted Answer

When all parallel processes complete

Answer

By default, all parallel processes in a stage must complete before the stage can advance to the next one.

Question 4

Which Pega tool provides a visual representation of stages, processes, and steps within a case type?

Accepted Answer

Case Designer

Answer

Case Designer in App Studio provides a visual canvas for configuring stages, processes, and steps of a case type.

Question 5

An operator needs to send a case back to a previous stage for rework. Which Pega feature enables this?

Accepted Answer

Stage transfer action

Answer

A stage transfer action allows an operator to return a case to a prior stage for rework or corrections.

(CPSA) Certified Pega System Architect Practice Test