CPSA Case Lifecycle Management 2

Question 1

Which Pega feature allows a case to automatically advance to the next stage when all required processes in the current stage are completed?

Accepted Answer

Auto-advance

Answer

Skip conditions

Answer

Entry conditions

Answer

Stage completion rules

Question 2

A case type requires that a legal review stage only appears for contracts over $50,000. Which configuration supports this?

Accepted Answer

Entry conditions on the stage

Answer

Process conditions

Answer

Assignment routing rules

Answer

SLA escalation paths

Question 3

In Pega, what is the purpose of a 'resolution stage' in a case lifecycle?

Accepted Answer

It marks the case as complete and triggers close-out processing

Answer

It pauses the case pending external input

Answer

It routes the case to a different case type

Answer

It resets all stage progress

Question 4

Which of the following correctly describes a 'child case' in Pega?

Accepted Answer

A subordinate case created from and linked to a parent case

Answer

A case that runs parallel to another case with no relationship

Answer

A case template used to generate new cases

Answer

A case that inherits all data from a sibling case

Question 5

When configuring a 'Collect information' step, which property determines where submitted form data is stored?

Accepted Answer

The step page

Answer

The assignment operator

Answer

The view target class

Answer

The data transform mapping

Question 6

What happens to open assignments when a Pega case is canceled?

Accepted Answer

They are automatically withdrawn

Answer

They are reassigned to the manager

Answer

They remain open until manually closed

Answer

They are escalated per SLA rules

Question 7

A business requirement states that a fraud investigation sub-process must complete before the claim approval stage continues. Which Pega mechanism enforces this dependency?

Accepted Answer

A child case with the parent waiting for resolution

Answer

A wait step configured to check case status

Answer

Spin-off case with auto-advance disabled

Answer

A parallel process with a join gateway