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Process Flow and Automation Flashcards

7 cards from real CPSA practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

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  1. In Pega, what is the primary purpose of a 'Connector' in a process flow diagram?

    Answer: Links flow shapes to show the sequence and direction of execution

    Connectors are the arrows in Pega flow diagrams that define the path and direction of flow between shapes.

  2. A Pega architect wants to call a REST API service during a case flow without waiting for a response. Which approach is most appropriate?

    Answer: Asynchronous service call using a Spin-off subprocess

    An asynchronous Spin-off subprocess allows Pega to call the REST API and continue the main flow without blocking on the response.

  3. Which Pega concept defines the criteria that must be true before a case can move from one stage to another?

    Answer: Exit criteria

    Exit criteria in Pega stages define the conditions that must be satisfied before a case can leave the current stage and proceed to the next.

  4. In Pega, what is the effect of marking a process step as 'Required' within a stage?

    Answer: The step must be completed before the stage can be resolved

    Marking a step as Required means the case cannot leave the stage until that step has been successfully completed.

  5. When a Pega case uses 'Cascading approvals', what determines the chain of approvers?

    Answer: The reporting hierarchy defined in the operator profile

    Cascading approvals in Pega traverse the reporting hierarchy in the operator profile, escalating to each manager up the chain.

  6. Which Pega component enables a case to automatically retry a failed integration step after a configurable delay?

    Answer: Error handling with retry logic in the connector

    Pega connectors (service calls) can be configured with retry logic and delay intervals to automatically reattempt failed integration calls.

  7. In Pega, which statement best describes how 'Alternate stages' function in a case lifecycle?

    Answer: They represent exception or special-path stages reachable outside the normal flow

    Alternate stages in Pega represent exception paths (e.g., Cancelled, Rejected) that can be reached outside the normal stage progression.