Practice Test Geeks(CPSA) Certified Pega System Architect Practice Test
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Application Design & Case Management Flashcards

7 cards from real CPSA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Application Design & Case Management flashcards as text

  1. What happens to a child case when its parent case is resolved in Pega?

    Answer: By default, Pega resolves all open child cases when the parent resolves

    Pega's default behavior is to resolve all open child cases when the parent case is resolved, though this can be customized.

  2. Which Pega feature allows a case to wait for an external event or a condition before proceeding to the next step?

    Answer: Await shape in a flow

    The Await shape pauses case processing until a specified event, signal, or condition is received, then resumes the flow.

  3. In Pega, what is the purpose of configuring 'Optimistic Locking' on a case?

    Answer: To allow multiple users to open a case simultaneously and detect conflicts only on save

    Optimistic Locking allows concurrent reads but checks for conflicts at save time, offering better throughput than exclusive pessimistic locking.

  4. A case type needs to send a confirmation email automatically when a case reaches the 'Approval' stage. Where in App Studio is this configured?

    Answer: As a correspondence step within the Approval stage

    A Send Email automation step (using a Correspondence rule) is added within the stage to trigger the email automatically at that point in the lifecycle.

  5. What is the function of a 'Spinoff' case in Pega?

    Answer: It creates an independent sibling case that runs concurrently without a parent-child dependency

    A Spinoff creates a new, independent case that is not a child of the originating case and does not block or affect the originating case's flow.

  6. Which property automatically stores a unique identifier for each case created in Pega?

    Answer: pyID

    pyID is the system-generated unique case identifier (e.g., ACCT-1001) assigned to every case instance when it is created.

  7. When using the 'Route to Skillset' assignment routing in Pega, what determines which operator receives the assignment?

    Answer: The operator whose skill proficiency matches the required skill and who has the least work

    Skillset routing matches operators based on having the required skill and then selects among qualified operators by work volume to balance load.