Communication Flashcards
7 cards from real CPS practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Communication flashcards as text
When delivering a prevention message to a culturally diverse community, which approach is most effective?
Answer: Adapt the message to reflect the community's cultural values and norms
Culturally adapted messages resonate more deeply because they reflect the audience's values, language, and context.
In motivational interviewing, what is the purpose of using open-ended questions?
Answer: To encourage the client to elaborate and explore their own motivations
Open-ended questions invite clients to share more, facilitating self-exploration and intrinsic motivation for change.
A prevention specialist is preparing a presentation for school administrators. Which communication principle should guide content selection?
Answer: Tailor content to the audience's decision-making needs and level of expertise
Tailoring content to the audience's needs and expertise ensures the message is relevant and actionable for that specific group.
Which of the following best describes 'framing' in prevention communication?
Answer: The way information is presented to influence how the audience interprets it
Framing refers to how information is packaged and contextualized, which shapes audience perception and interpretation.
A prevention specialist receives hostile feedback from a community member during a public forum. The best immediate response is to:
Answer: Acknowledge the concern, listen actively, and respond respectfully
Acknowledging concerns and responding respectfully de-escalates tension and models constructive communication.
Which communication channel is generally most effective for reaching adolescents with prevention messages?
Answer: Peer-to-peer communication and social media platforms
Adolescents are most influenced by peer communication and are heavy users of social media, making these channels highly effective.
What is the role of 'active listening' in a needs assessment interview?
Answer: To fully concentrate, understand, and respond thoughtfully to what is being said
Active listening ensures the interviewer accurately understands community needs without imposing their own assumptions.