Business Management Flashcards
7 cards from real CPS practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Business Management flashcards as text
What does a Certificate of Occupancy (CO) confirm for a grooming salon opening in a new location?
Answer: That the building meets local zoning and safety codes for the intended business use
A Certificate of Occupancy confirms the space is legally approved for its intended commercial use and meets all applicable building and safety codes.
Which scheduling approach maximizes groomer productivity by batching similar breed sizes in the same time block?
Answer: Blocking scheduling by breed size or service type
Blocking similar appointments reduces setup time and increases efficiency, as groomers stay in the same workflow (e.g., bathing then finishing small breeds consecutively).
An owner wants to measure whether a recent price increase hurt client retention. Which metric should she track?
Answer: Client retention rate before and after the price change
Client retention rate — the percentage of clients who return within a given period — directly indicates whether the price change caused clients to leave.
What is the main advantage of grooming salon management software over paper appointment books?
Answer: It automates reminders, tracks client history, and generates business reports
Salon management software centralizes scheduling, client records, and reporting, reducing administrative time and improving the client experience through automated communication.
A grooming salon owner is preparing for tax season. Which expense category would grooming scissors, clippers, and shampoo fall under?
Answer: Cost of goods sold or supplies expense
Consumables and tools used directly in delivering grooming services are deductible as supplies or cost of goods sold on a business tax return.
Which approach best helps a grooming salon handle the slower winter months financially?
Answer: Build a cash reserve during peak seasons and offer holiday promotions to boost off-peak bookings
Saving during high-revenue periods and running targeted promotions in slow months smooths cash flow without permanently eroding pricing integrity.
What is the primary purpose of conducting a SWOT analysis for a grooming salon?
Answer: To evaluate internal strengths and weaknesses alongside external opportunities and threats
A SWOT analysis provides a structured framework for understanding what the business does well, where it struggles, and how external factors may affect its future.