CPRP Programming & Operations 5

Question 1

Which operations concept describes the practice of cross-training staff to perform multiple roles within a recreation facility?

Accepted Answer

Multi-skilling

Answer

Multi-skilling (cross-training) ensures operational continuity by creating staff who can fill multiple positions, reducing vulnerability to absences.

Question 2

A recreation department wants to measure the social impact of its after-school program. The MOST appropriate metric to track is:

Accepted Answer

School attendance and academic performance of enrolled youth

Answer

Tracking school attendance and academic performance measures the program's social impact on the youth it serves, demonstrating community value.

Question 3

When a facilities manager creates a 'space use matrix,' the primary goal is to:

Accepted Answer

Visually map which spaces are used, when, and by which programs to optimize scheduling

Answer

A space use matrix reveals scheduling conflicts, underutilized spaces, and opportunities to improve facility throughput.

Question 4

According to recreation programming best practices, the 'ladder of citizen participation' is relevant because it:

Accepted Answer

Describes the degrees of community involvement in planning decisions from manipulation to citizen control

Answer

Sherry Arnstein's ladder of citizen participation describes levels of public engagement ranging from tokenism to genuine community power-sharing.

Question 5

A recreation supervisor discovers that a part-time staff member has been collecting program fees in cash without issuing receipts. The correct immediate action is to:

Accepted Answer

Suspend fee collection and report the situation to a supervisor and finance department

Answer

Suspending cash collection and escalating to supervision and finance initiates proper internal controls and audit procedures to investigate potential misappropriation.

CPRP - Certified Park and Recreation Professional Practice Test

CPRP - Certified Park and Recreation Professional Practice Test

CPRP Programming & Operations 5