CPRP Human Resources Management 5 — Questions and Answers
Question 1: A parks and recreation director is updating the department's anti-harassment policy. Under Title VII, harassment becomes unlawful when it creates what kind of environment?
- An uncomfortable but temporary situation
- A hostile work environment or results in a tangible employment action (Correct answer)
- Any tension between coworkers
- Situations requiring mediation
Correct answer: A hostile work environment or results in a tangible employment action
Title VII harassment is unlawful when it creates a hostile work environment or leads to adverse employment decisions like demotion or termination.
Question 2: When designing a park recreation facility's staffing plan, which ratio concept helps determine how many subordinates a manager can effectively supervise?
- Span of control (Correct answer)
- Chain of command
- Unity of command
- Scalar principle
Correct answer: Span of control
Span of control refers to the number of direct reports a supervisor can effectively manage, influencing organizational structure.
Question 3: An aquatics coordinator needs to verify a new lifeguard hire's eligibility to work in the US. Which form must be completed within 3 business days of hire?
- W-4
- I-9 (Correct answer)
- W-2
- SF-86
Correct answer: I-9
The I-9 Employment Eligibility Verification form must be completed within 3 business days of an employee's first day of work.
Question 4: A recreation supervisor documents that an employee 'always seems unfocused' without specific examples. This performance appraisal error is called:
- Halo effect
- Central tendency
- Vague or unsupported assessment (Correct answer)
- Recency bias
Correct answer: Vague or unsupported assessment
Vague assessments lack specific behavioral examples, making feedback legally defensible and developmentally useless.
Question 5: Under the Family and Medical Leave Act (FMLA), eligible employees may take up to how many weeks of unpaid leave per year?
- 6 weeks
- 8 weeks
- 12 weeks (Correct answer)
- 16 weeks
Correct answer: 12 weeks
FMLA provides eligible employees up to 12 weeks of unpaid, job-protected leave per 12-month period for qualifying reasons.
Question 6: A recreation department wants to promote from within for a newly created program coordinator role. Which selection method best ensures internal candidates are evaluated fairly and consistently?
- Informal manager recommendations
- Structured interviews with standardized scoring rubrics (Correct answer)
- Seniority-based automatic promotion
- Peer voting among department staff
Correct answer: Structured interviews with standardized scoring rubrics
Structured interviews with standardized rubrics ensure all internal candidates are assessed on the same criteria, reducing bias.
Question 7: Which HR metric measures the percentage of open positions filled within a target timeframe?
- Turnover rate
- Time-to-fill (Correct answer)
- Cost-per-hire
- Offer acceptance rate
Correct answer: Time-to-fill
Time-to-fill tracks how quickly vacancies are filled, reflecting recruitment efficiency and workforce planning effectiveness.
CPRP Human Resources Management 5
A parks and recreation director is updating the department's anti-harassment policy.
Under Title VII, harassment becomes unlawful when it creates what kind of environment?