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Technology and Information Management Flashcards

6 cards from real CPRP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 Technology and Information Management flashcards as text

  1. Which type of software is most commonly used by parks and recreation agencies to manage facility reservations, program registrations, and membership tracking?

    Answer: Recreation Management Software (RMS) such as ActiveNet or RecTrac

    Recreation Management Software (RMS) is purpose-built for parks and recreation operations, integrating facility reservations, program registrations, point-of-sale, and membership tracking in one platform designed for the field.

  2. A recreation director wants to identify underserved neighborhoods that lack adequate park access within a city. Which technology is MOST appropriate for this spatial analysis?

    Answer: Geographic Information System (GIS)

    GIS is specifically designed for spatial analysis, allowing agencies to overlay park locations, demographic data, and service area coverage to visually identify gaps in community access.

  3. A parks department is selecting an online program registration platform. Which consideration is MOST critical when the system will process participant payments?

    Answer: PCI compliance and data security for payment processing

    PCI (Payment Card Industry) compliance is the mandatory security standard for any system processing credit card payments. Failure to comply exposes the agency to significant legal liability and financial penalties.

  4. Which technology tool would BEST help a parks department track the condition, maintenance history, and replacement schedule of its facilities and equipment?

    Answer: Asset management system

    An asset management system allows agencies to log facility and equipment condition, schedule preventive maintenance, track repair history, and plan capital replacements — extending asset life and reducing emergency costs.

  5. A recreation manager wants to determine which programs have the highest participant retention rates across multiple seasons. What is the BEST approach for this analysis?

    Answer: Reviewing historical registration and attendance data across multiple seasons

    Analyzing longitudinal registration and attendance records provides objective, quantifiable evidence of participant retention, enabling data-driven program management decisions rather than relying on anecdotal input.

  6. Which cybersecurity practice is MOST important when parks and recreation staff access agency systems and databases remotely?

    Answer: Using a Virtual Private Network (VPN) and multi-factor authentication

    VPNs encrypt data transmitted over public networks while multi-factor authentication adds an identity verification layer beyond passwords alone — together they are the standard baseline for secure remote access to government systems.