CPRE Leadership and Strategic Management 5

Question 1

Which of the following best illustrates the use of a 'balanced scorecard' in a parks and recreation agency?

Accepted Answer

Measuring performance across financial, customer, internal process, and learning/growth perspectives

Answer

The balanced scorecard framework measures organizational health across four interconnected perspectives rather than finances alone.

Question 2

In strategic management, a SWOT analysis is MOST valuable when used to:

Accepted Answer

Align internal capabilities with external opportunities while addressing threats

Answer

SWOT analysis links internal strengths and weaknesses to external opportunities and threats to inform strategic direction.

Question 3

A parks and recreation agency is experiencing high staff turnover. Which leadership intervention addresses the ROOT CAUSE most directly?

Accepted Answer

Conduct exit interviews and use findings to redesign retention strategies

Answer

Exit interview data identifies actual reasons employees leave, enabling targeted interventions rather than generic responses.

Question 4

When establishing a public-private partnership for a new recreation facility, the executive's PRIMARY legal obligation is to:

Accepted Answer

Protect the public interest, including equitable access and fiscal responsibility

Answer

Public agency executives are stewards of public resources and must ensure partnerships serve community needs equitably and responsibly.

Question 5

Which leadership style is MOST effective when guiding a highly experienced, self-directed team through a routine operational challenge?

Accepted Answer

Delegating — assign responsibility and allow the team to determine their approach

Answer

A delegating style is appropriate when team members have both the competence and commitment to handle challenges independently.

CPRE - Certified Park and Recreation Executive Practice Test