Leadership and Strategic Management Flashcards

Organizational change management is most likely to succeed when leaders:

Answer: Communicate a clear vision, involve stakeholders, and address concerns early

Successful change management requires clear communication, stakeholder engagement, and proactive handling of resistance throughout the process.

A key principle of evidence-based management in parks and recreation is:

Answer: Using data, research, and outcomes to inform decisions

Evidence-based management applies the best available data, research findings, and performance outcomes to guide organizational decisions.

In public park agencies, which governance model separates policy-making from administration?

Answer: Council-manager model

The council-manager model assigns policy-making to elected officials while professional managers handle day-to-day administration.

A park executive preparing a board presentation on strategic priorities should focus on:

Answer: High-level outcomes, community impact, and policy-level decisions

Board presentations should focus on strategic policy-level information and community outcomes rather than operational details.

Which performance management approach aligns individual employee goals directly with organizational strategic objectives?

Answer: Management by Objectives

Management by Objectives links individual performance targets to organizational goals, ensuring alignment between personal and agency priorities.

Benchmarking in park and recreation management involves:

Answer: Comparing agency performance metrics against peer agencies or industry standards

Benchmarking compares an agency's performance, practices, and outcomes against those of similar agencies or recognized best-practice standards.