A customer disputes a lost-ticket charge at the exit lane, creating a queue of waiting vehicles. What is the BEST course of action?
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A
Waive the fee immediately to clear the lane
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B
Enforce the lost-ticket fee strictly per policy without any discussion
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C
Resolve the dispute quickly per policy, and if needed, pull the vehicle to a secondary area to reduce congestion
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D
Ask the customer to call the office and let them exit for free