Quality Management in Procurement Flashcards
7 cards from real CPP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Management in Procurement flashcards as text
The Pareto Principle applied to quality management suggests that approximately what percentage of defects are caused by a small percentage of causes?
Answer: 80% of defects from 20% of causes
The Pareto Principle (80/20 rule) holds that roughly 80% of defects or problems stem from approximately 20% of causes, guiding procurement teams to prioritize their quality improvement efforts.
Which of the following best describes 'incoming inspection' in a procurement quality program?
Answer: Inspecting materials or goods upon receipt to verify they meet specifications before acceptance
Incoming inspection is the process of examining received goods or materials to confirm they meet contractual and specification requirements prior to acceptance and payment.
A procurement contract that requires a supplier to deliver zero defects and assigns financial liability for any defective units is best described as which type of quality clause?
Answer: Liquidated damages clause tied to quality performance
A liquidated damages clause tied to quality performance pre-defines the financial penalties for quality failures, incentivizing the supplier to meet zero-defect or near-zero-defect requirements.
Statistical Process Control (SPC) uses control charts primarily to:
Answer: Monitor a process over time to detect variation and prevent defects
SPC uses control charts to track process output over time, distinguishing between common-cause variation (normal) and special-cause variation (signal of a problem), enabling proactive defect prevention.
Which term describes the practice of having a supplier self-certify its quality systems as a condition of doing business, reducing the need for buyer-conducted audits?
Answer: Supplier self-certification or qualification
Supplier self-certification (or qualification) allows pre-approved suppliers to certify their own quality conformance, reducing incoming inspection burdens when trust and track record have been established.
What is the primary purpose of a supplier quality audit conducted by the buying organization?
Answer: To verify that the supplier's quality systems and processes comply with specified requirements
A supplier quality audit verifies on-site that a supplier's quality management systems, processes, and controls meet the buyer's contractual and specification requirements.
A 'non-conformance report' (NCR) in procurement is used to:
Answer: Document instances where received goods or services fail to meet specified requirements
A Non-Conformance Report (NCR) formally documents when a product, material, or service fails to meet specified requirements, triggering a corrective action process.