Quality Assurance in Purchasing Flashcards
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Which statistical sampling plan standard is most commonly referenced for incoming inspection in US procurement?
Answer: ANSI/ASQ Z1.4
ANSI/ASQ Z1.4 provides attribute sampling procedures and tables widely used in commercial purchasing for lot-by-lot inspection.
What is the purpose of a First Article Inspection (FAI) in procurement?
Answer: To verify a supplier can produce a part conforming to all specifications before full production
FAI confirms that a supplier's manufacturing process, tooling, and materials can produce parts that fully meet drawing and specification requirements.
A supplier's process capability index (Cpk) is 0.85. What does this indicate?
Answer: The process is not capable of consistently meeting specifications
A Cpk below 1.0 means the process cannot reliably produce output within specification limits, indicating high risk of defects.
Which quality cost category includes expenses from scrap, rework, and warranty claims?
Answer: Internal failure costs and external failure costs
Scrap and rework are internal failure costs (found before delivery), while warranty claims are external failure costs (found after delivery).
When evaluating a potential supplier's quality system, which document provides the most insight into how the supplier handles customer complaints?
Answer: Corrective action procedure
The corrective action procedure describes how the supplier identifies, investigates, and resolves complaints and nonconformances systematically.
In a supplier quality agreement, a 'certificate of conformance' (CoC) requirement means the supplier must:
Answer: Provide written documentation that shipped goods meet all specified requirements
A CoC is a supplier's written declaration that the delivered product conforms to all applicable specifications and purchase order requirements.
A buyer wants to reduce incoming inspection costs while maintaining quality assurance. Which strategy BEST achieves this?
Answer: Implement a supplier certification program with skip-lot inspection for certified suppliers
Supplier certification programs allow buyers to reduce or skip incoming inspections for consistently high-performing suppliers, lowering costs while maintaining quality.