CPOA Stakeholder Engagement 2 — Questions and Answers
Question 1: Which stakeholder engagement level means a stakeholder is kept aware of progress but not actively consulted?
- Resistant
- Leading
- Supportive
- Informed (Correct answer)
Correct answer: Informed
The 'Informed' engagement level means stakeholders receive updates but are not expected to provide input or make decisions.
Question 2: A Product Owner is working with a stakeholder who has high power but low interest in the product. What is the best strategy?
- Engage frequently with detailed updates
- Keep satisfied with minimal effort (Correct answer)
- Involve deeply in all decisions
- Ignore until the product launches
Correct answer: Keep satisfied with minimal effort
High-power, low-interest stakeholders should be kept satisfied to prevent them from becoming blockers, but without overwhelming them with detail.
Question 3: What does 'active listening' involve when engaging with stakeholders?
- Taking notes without contributing to conversation
- Focusing fully, understanding, and responding thoughtfully (Correct answer)
- Asking only closed-ended questions
- Delegating stakeholder meetings to the Scrum Master
Correct answer: Focusing fully, understanding, and responding thoughtfully
Active listening requires full attention, comprehension, and considered responses to demonstrate understanding and build trust.
Question 4: Which artifact is most useful for communicating product progress to executive stakeholders?
- Sprint backlog
- Product roadmap (Correct answer)
- Daily standup notes
- Definition of Done
Correct answer: Product roadmap
A product roadmap provides a high-level view of planned features and timelines, suitable for executive stakeholders who need strategic visibility.
Question 5: What is a key risk of poor stakeholder engagement in product ownership?
- Increased sprint velocity
- Misaligned product direction and wasted effort (Correct answer)
- Fewer user stories in the backlog
- Faster time to market
Correct answer: Misaligned product direction and wasted effort
Without proper stakeholder engagement, the product may be built based on incorrect assumptions, leading to misalignment and rework.
Question 6: In the context of CPOA, what is an 'influence map' used for?
- Tracking feature dependencies
- Visualizing stakeholder relationships and influence flows (Correct answer)
- Planning marketing campaigns
- Documenting sprint retrospective outcomes
Correct answer: Visualizing stakeholder relationships and influence flows
An influence map shows how stakeholders relate to and affect each other, helping Product Owners navigate complex stakeholder networks.
CPOA Stakeholder Engagement 2
Which stakeholder engagement level means a stakeholder is kept aware of progress but not actively consulted?