Stakeholder Management Flashcards
6 cards from real CPOA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Stakeholder Management flashcards as text
Which method is BEST for engaging stakeholders who are geographically distributed?
Answer: Asynchronous collaboration tools combined with scheduled virtual sessions
Combining async tools with virtual sessions accommodates time zones while maintaining meaningful engagement.
What does 'stakeholder salience' refer to in product ownership analysis?
Answer: The degree to which a stakeholder's claims deserve immediate attention based on power, legitimacy, and urgency
Stakeholder salience combines power, legitimacy, and urgency to determine the priority of addressing stakeholder claims.
A resistant stakeholder is one who:
Answer: Actively opposes the change and may block progress
Resistant stakeholders understand the change but oppose it, requiring targeted engagement to address their concerns.
Which approach BEST helps convert resistant stakeholders into supporters?
Answer: Actively listening to concerns and involving them in solution design
Involving resistant stakeholders in co-designing solutions builds ownership and reduces opposition.
In CPOA, what is the purpose of conducting stakeholder interviews?
Answer: To elicit needs, expectations, and concerns to inform product decisions
Stakeholder interviews are a primary elicitation technique for surfacing needs, constraints, and expectations.
When should stakeholder analysis be reviewed and updated?
Answer: Continuously throughout the product lifecycle as circumstances change
Stakeholder landscapes evolve; continuous review ensures the engagement strategy reflects current realities.