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Paper Management & Filing Systems Flashcards

7 cards from real CPO practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Paper Management & Filing Systems flashcards as text
  1. Which shredder cut type provides the HIGHEST level of security for sensitive documents?

    Answer: Micro-cut

    Micro-cut shredders produce the smallest particles, making reconstruction of shredded documents virtually impossible.

  2. A small business client needs to retain employee payroll records. What is the federally recommended minimum retention period?

    Answer: 3 years

    The Fair Labor Standards Act requires employers to retain payroll records for at least 3 years.

  3. When digitizing paper files, which metadata element is MOST critical for future searchability?

    Answer: Descriptive file name including date and subject

    A descriptive filename with date and subject allows documents to be found by keyword search without opening each file.

  4. A client stores all financial papers in one large box unsorted. To prioritize what gets filed first, a CPO should focus on:

    Answer: Current-year actionable financial documents

    Current-year actionable documents (unpaid bills, pending tax documents) carry immediate consequences if lost, making them the highest priority.

  5. Which statement BEST describes the 'one-touch' rule in paper management?

    Answer: Handle each piece of paper only once by deciding its fate immediately upon picking it up

    The one-touch rule means making an immediate decision (act, file, recycle, or toss) the first time you pick up a paper, preventing re-handling.

  6. For a home filing system, which document category should be stored in a fireproof safe or safety deposit box?

    Answer: Birth certificates, wills, and property deeds

    Vital and irreplaceable legal documents must be protected from fire, flood, and theft in a secure, fireproof location.

  7. A CPO notices a client re-files the same documents multiple times into different folders. This behavior MOST likely indicates:

    Answer: The filing categories don't align with the client's thinking style

    Repeated misfiling signals that the category names or structure don't match how the client naturally thinks about those documents.