Ethics & Standards Flashcards

A CPO is asked by a client to help organize documents that appear to contain evidence of tax fraud. What is the correct ethical response?

Answer: Decline to participate in organizing materials that could facilitate illegal activity and consider legal obligations

CPOs must refuse to participate in activities that could facilitate illegal conduct, and may need to seek legal guidance regarding their own obligations.

What is the ethical implication of a CPO forming a close personal friendship with a client during a long-term engagement?

Answer: The CPO must be vigilant that personal feelings do not compromise professional objectivity and judgment

While personal connections can develop naturally, CPOs must ensure that professional boundaries and objectivity are maintained at all times.

Which of the following best describes the CPO's ethical duty regarding informed consent?

Answer: Clients must be fully informed about services, methods, fees, and any limitations before work begins

Informed consent requires CPOs to clearly explain all aspects of their services, including scope, fees, and limitations, before beginning any work.

A CPO discovers a colleague is misrepresenting their credentials. What does ethical standards suggest the CPO should do?

Answer: Address the issue through appropriate channels such as NAPO's ethics process

CPOs have a responsibility to uphold the profession's integrity and should address credential misrepresentation through formal, appropriate channels.

Under CPO ethical standards, how should a CPO handle a request to provide a testimonial about a product they have not used?

Answer: Decline to provide a testimonial, as honest testimony requires personal experience with the product

Honesty and integrity require CPOs to provide endorsements only for products or services they have genuinely experienced and can truthfully recommend.

What does the ethical principle of 'do no harm' mean specifically in CPO practice?

Answer: CPOs must consider the physical, emotional, and financial impact of their actions on clients

The principle of do no harm requires CPOs to thoughtfully consider how their actions and recommendations may affect a client's well-being across multiple dimensions.

A CPO works with a client diagnosed with ADHD. What ethical responsibility applies regarding this information?

Answer: Treat the diagnosis as strictly confidential and adapt services appropriately without disclosure

A client's medical or psychological diagnoses are protected under confidentiality and must never be shared without explicit consent, while informing the CPO's adapted approach.