Ethics & Standards Flashcards
7 cards from real CPO practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Ethics & Standards flashcards as text
A CPO discovers that a client has been hoarding items due to a mental health condition. What is the most ethical course of action?
Answer: Refer the client to a mental health professional while maintaining professional boundaries
CPOs must recognize the limits of their scope and refer clients to appropriate mental health professionals while maintaining their own professional boundaries.
Under the NAPO Code of Ethics, which obligation does a CPO have regarding client information shared during a session?
Answer: Keep it confidential unless disclosure is required by law or client consent is given
CPOs are ethically bound to maintain client confidentiality except when disclosure is legally mandated or the client has given explicit consent.
A CPO is working with two clients who are neighbors and realizes the clients know each other. What should the CPO do?
Answer: Maintain confidentiality and not disclose either client relationship to the other
The CPO must maintain strict confidentiality and never disclose that one person is a client to another without explicit consent.
Which behavior best demonstrates a CPO's commitment to professional competence under ethical standards?
Answer: Pursuing continuing education and staying current with industry developments
Maintaining professional competence requires ongoing education and staying informed about best practices in the organizing field.
A client asks a CPO to help dispose of items that may be illegal to discard in a certain manner. What is the ethical response?
Answer: Advise the client of legal disposal requirements and decline to participate in improper disposal
A CPO must inform the client of legal obligations and refuse to participate in disposal methods that violate regulations.
What does 'non-judgmental practice' mean in the context of CPO ethical standards?
Answer: Accepting a client's lifestyle and choices without imposing personal values while still providing professional guidance
Non-judgmental practice means respecting client autonomy and lifestyle without imposing personal values, while still offering objective professional expertise.
A CPO is offered a gift by a grateful client valued at $200. According to ethical guidelines, what is the best course of action?
Answer: Consider whether the gift could create a conflict of interest or sense of obligation before deciding
CPOs should carefully evaluate whether accepting a gift could compromise objectivity or create undue obligation, guided by their professional code of ethics.