CPM Organizational Change Models 3

Question 1

Which stage of Bridges' Transition Model is often the most difficult for employees because it involves uncertainty and a loss of identity?

Accepted Answer

The Neutral Zone

Answer

The Neutral Zone is the in-between period where the old is gone but the new hasn't fully arrived, creating confusion, anxiety, and productivity dips.

Question 2

According to Kotter's model, what is the PRIMARY danger if short-term wins are not celebrated?

Accepted Answer

Resisters may gain credibility and momentum to undermine change

Answer

Without visible short-term wins, skeptics and resisters gain ammunition to argue the change isn't working, threatening momentum.

Question 3

The 'R' in ADKAR stands for:

Accepted Answer

Reinforcement

Answer

In ADKAR, Reinforcement is the fifth element, representing the need to sustain change through incentives, recognition, and accountability.

Question 4

A company redesigns its org chart but does not update its reward systems or management practices. According to the Burke-Litwin Model, this is likely to fail because:

Accepted Answer

Transactional factors must align with structural changes for results to improve

Answer

Burke-Litwin shows that transactional factors (rewards, management practices, climate) must be aligned with structural changes to affect individual and organizational performance.

Question 5

In McKinsey's 7-S Framework, 'Style' refers to:

Accepted Answer

The leadership and management behavior patterns of senior management

Answer

Style in the 7-S Framework refers to the cultural style of how leaders interact and how they prioritize their time, signaling what truly matters in the organization.

(CPM) Certified Professional Manager Practice Test

(CPM) Certified Professional Manager Practice Test

CPM Organizational Change Models 3