CPM Motivation Theories & Employee Engagement

Question 1

According to Maslow's Hierarchy of Needs, which level must be satisfied before an employee is motivated by esteem needs?

Accepted Answer

Social/belonging needs

Answer

Maslow's hierarchy requires social/belonging needs (the third level) to be met before esteem needs (the fourth level) can motivate behavior.

Question 2

Herzberg's Two-Factor Theory distinguishes between hygiene factors and motivators. Which of the following is classified as a motivator?

Accepted Answer

Achievement

Answer

Achievement is a motivator in Herzberg's theory because it drives intrinsic satisfaction and growth, whereas salary and policy are hygiene factors that prevent dissatisfaction.

Question 3

A manager notices an employee's performance drops after a high-performing peer receives the same bonus. Which motivation theory best explains this behavior?

Accepted Answer

Equity Theory

Answer

Equity Theory explains that employees compare their input-to-output ratio with others, and perceived inequity leads to reduced motivation or effort.

Question 4

In Vroom's Expectancy Theory, 'instrumentality' refers to the belief that:

Accepted Answer

Performance will lead to a desired reward

Answer

Instrumentality is the perceived probability that successful performance will result in a specific outcome or reward.

Question 5

Which of the following management approaches is most consistent with McGregor's Theory Y assumptions?

Accepted Answer

Delegating authority and trusting employees to self-direct

Answer

Theory Y assumes employees are intrinsically motivated and capable of self-direction, so managers should delegate and empower rather than control.

(CPM) Certified Professional Manager Practice Test

(CPM) Certified Professional Manager Practice Test

CPM Motivation Theories & Employee Engagement