CPM Management Principles 2

Question 1

Which management theorist introduced the concept of 'Theory X and Theory Y' to describe manager assumptions about employee motivation?

Accepted Answer

Douglas McGregor

Answer

Douglas McGregor proposed Theory X (workers dislike work) and Theory Y (workers are self-motivated) in his 1960 book 'The Human Side of Enterprise.'

Question 2

A manager who adjusts her leadership style based on the maturity level of each subordinate is practicing which leadership model?

Accepted Answer

Situational leadership

Answer

Situational leadership (Hersey and Blanchard) prescribes adjusting directive and supportive behavior based on follower development level.

Question 3

In the PDCA cycle used for continuous improvement, what does the 'C' stand for?

Accepted Answer

Check

Answer

PDCA stands for Plan, Do, Check, Act — the 'Check' phase involves evaluating results against expected outcomes.

Question 4

Which principle of management states that an employee should receive orders from only one supervisor?

Accepted Answer

Unity of command

Answer

Fayol's unity of command principle holds that having multiple bosses creates confusion and conflicting priorities.

Question 5

A company decentralizes decision-making to regional managers. What is the PRIMARY advantage of this approach?

Accepted Answer

Speeds up local decision-making

Answer

Decentralization pushes authority closer to where information exists, enabling faster and more context-sensitive decisions.

(CPM) Certified Professional Manager Practice Test