CPM Human Resource Management & Organizational Development 2

Question 1

A manager notices two team members have an ongoing interpersonal conflict that is reducing productivity. Which conflict resolution approach emphasizes finding a solution that fully satisfies both parties?

Accepted Answer

Collaborating

Answer

Collaborating (win-win) seeks a solution that fully meets both parties' needs, unlike compromising where both give up something.

Question 2

Under the Fair Labor Standards Act (FLSA), which category of workers is NOT entitled to overtime pay?

Accepted Answer

Executive employees meeting salary and duties tests

Answer

Executive employees who meet the FLSA salary basis test and duties test are classified as exempt and not entitled to overtime pay.

Question 3

An organization implements a 360-degree feedback system. What is the PRIMARY advantage of this approach over traditional top-down appraisals?

Accepted Answer

It provides feedback from multiple perspectives including peers and subordinates

Answer

360-degree feedback collects input from supervisors, peers, subordinates, and sometimes customers, providing a more comprehensive view of performance.

Question 4

Which organizational development intervention focuses on improving the effectiveness of intact work groups through structured activities and open dialogue?

Accepted Answer

Team building

Answer

Team building interventions are specifically designed to improve the functioning of intact work groups through structured activities, role clarification, and interpersonal skill development.

Question 5

A company's succession planning program identifies high-potential employees. What is the MOST effective development action for these individuals?

Accepted Answer

Rotating them through cross-functional assignments and stretch projects

Answer

Cross-functional rotations and stretch assignments build the broad experience and leadership competencies high-potential employees need for senior roles.

(CPM) Certified Professional Manager Practice Test

(CPM) Certified Professional Manager Practice Test

CPM Human Resource Management & Organizational Development 2