CPM Maintenance and Operations 2

Question 1

What is a 'service contract' in property maintenance?

Accepted Answer

An agreement with a vendor to provide ongoing maintenance services for a fixed fee

Answer

A lease addendum for premium services

Answer

An emergency repair authorization form

Answer

A tenant's promise to maintain the unit

Question 2

What is the purpose of a 'capital replacement reserve study'?

Accepted Answer

To forecast the timing and cost of major capital replacements so reserves can be funded adequately

Answer

To assess market rent levels

Answer

To evaluate tenant creditworthiness

Answer

To determine insurance coverage amounts

Question 3

Which energy efficiency measure involves adjusting building systems to operate only when and where needed?

Accepted Answer

Building automation / smart controls

Answer

Retro-commissioning

Answer

Window glazing upgrades

Answer

Insulation improvements

Question 4

What does 'LEED' certification indicate about a building?

Accepted Answer

It has achieved recognized standards for sustainability and environmental performance

Answer

It meets minimum building code requirements

Answer

It is designated a historic landmark

Answer

It meets ADA accessibility standards

Question 5

What is the primary purpose of a preventive maintenance schedule?

Accepted Answer

To ensure building systems are regularly inspected and serviced to prevent failure

Answer

To document completed tenant repairs

Answer

To track monthly operating expenses

Answer

To schedule tenant inspections

Question 6

When selecting a maintenance contractor, which factor is most critical from a risk management standpoint?

Accepted Answer

Proof of adequate insurance coverage and proper licensing

Answer

Lowest bid price

Answer

Proximity to the property

Answer

Ability to start immediately