CPM CPM Performance Management & Appraisal 2

Question 1

Which appraisal bias causes a manager to rate an employee based primarily on their most recent behavior rather than the full evaluation period?

Accepted Answer

Recency bias

Answer

Recency bias occurs when recent events disproportionately influence an appraisal, overshadowing the employee's overall performance across the full period.

Question 2

Continuous performance management differs from annual reviews in that it:

Accepted Answer

Provides ongoing, real-time feedback and coaching throughout the year

Answer

Continuous performance management replaces or supplements annual reviews with regular check-ins, real-time feedback, and ongoing coaching.

Question 3

Key Performance Indicators (KPIs) in performance management should primarily be:

Accepted Answer

Linked to strategic organizational objectives

Answer

Effective KPIs are directly connected to the organization's strategic goals, ensuring individual performance drives overall mission success.

Question 4

The halo effect in performance appraisals refers to:

Accepted Answer

Allowing one strong trait to positively influence ratings across all dimensions

Answer

The halo effect causes a single positive characteristic or impression to inflate ratings across unrelated performance areas.

Question 5

Which approach to performance management ties individual objectives directly to department and organizational goals?

Accepted Answer

Cascading goals

Answer

Cascading goals flow strategic objectives from the organization level down through departments to individual employees, ensuring alignment at every level.

(CPM) Certified Professional Manager Practice Test

(CPM) Certified Professional Manager Practice Test

CPM CPM Performance Management & Appraisal 2