CPM CPM Ethics & Professional Responsibility 2 — Questions and Answers
Question 1: Corporate social responsibility (CSR) requires managers to consider the interests of:
- Shareholders only
- Employees only
- All stakeholders including community and environment (Correct answer)
- Government regulators only
Correct answer: All stakeholders including community and environment
CSR expands managerial accountability beyond shareholders to encompass employees, customers, communities, and environmental impact.
Question 2: The concept of 'triple bottom line' in ethical management refers to measuring performance in terms of:
- Revenue, cost, and profit
- People, planet, and profit (Correct answer)
- Quality, speed, and cost
- Input, process, and output
Correct answer: People, planet, and profit
The triple bottom line framework measures organizational success across social, environmental, and financial dimensions.
Question 3: When a manager faces an ethical dilemma, the BEST first step is to:
- Act quickly to minimize disruption
- Identify all stakeholders affected by the decision (Correct answer)
- Defer the decision indefinitely
- Follow whatever is most profitable
Correct answer: Identify all stakeholders affected by the decision
Identifying all affected stakeholders ensures the ethical decision-making process considers the full scope of impact before acting.
Question 4: Which of the following BEST describes 'ethical relativism'?
- All ethical standards are universal and absolute
- Moral standards vary by culture, situation, or individual (Correct answer)
- Ethics are determined solely by legal requirements
- Only outcomes determine whether an action is ethical
Correct answer: Moral standards vary by culture, situation, or individual
Ethical relativism holds that moral judgments are not universal but are shaped by cultural, situational, or personal contexts.
Question 5: A manager who discloses all relevant information to team members and stakeholders is demonstrating which ethical principle?
- Autonomy
- Transparency (Correct answer)
- Consistency
- Empathy
Correct answer: Transparency
Transparency involves openly sharing information that stakeholders need to make informed decisions and maintain trust.
Question 6: Managers must adhere to the Americans with Disabilities Act (ADA) by providing:
- Preferential promotions for disabled employees
- Reasonable accommodations for qualified individuals with disabilities (Correct answer)
- Separate workspaces for all disabled workers
- Reduced performance standards for disabled employees
Correct answer: Reasonable accommodations for qualified individuals with disabilities
The ADA requires employers to provide reasonable accommodations that enable qualified individuals with disabilities to perform their essential job functions.
CPM CPM Ethics & Professional Responsibility 2
Corporate social responsibility (CSR) requires managers to consider the interests of: