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Strategic Planning for Public Organizations Flashcards

7 cards from real CPM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Strategic Planning for Public Organizations flashcards as text

  1. Which environmental scanning framework helps public managers analyze Political, Economic, Social, Technological, Legal, and Environmental factors?

    Answer: PESTLE analysis

    PESTLE analysis is an external scanning tool that examines six macro-environmental factors affecting public organizations.

  2. In strategic planning, a 'theory of change' primarily describes:

    Answer: How and why a set of activities will lead to desired long-term outcomes

    A theory of change articulates the causal logic linking program inputs and activities to intended outcomes and impact.

  3. When a public agency conducts a stakeholder analysis, the PRIMARY purpose is to:

    Answer: Identify who is affected by or can influence the organization's strategy

    Stakeholder analysis identifies individuals and groups with interests in or influence over the organization to inform engagement strategies.

  4. A public agency's strategic plan includes a goal to 'improve public trust.' This goal is best described as:

    Answer: An outcome goal

    Outcome goals describe the desired end-state or change the organization seeks to achieve through its programs and services.

  5. The 'competitive advantage' concept in public sector strategic planning most closely refers to:

    Answer: A distinctive organizational capability that enables superior public value delivery

    Public sector competitive advantage refers to unique strengths that allow an agency to deliver greater public value than alternatives.

  6. Which strategic planning approach involves working backward from a desired future state to identify necessary steps?

    Answer: Backcasting

    Backcasting starts with a defined future goal and works backward to determine what steps are needed to reach that state.

  7. In the context of public sector strategic planning, 'mandate analysis' involves examining:

    Answer: Formal and informal expectations placed on the organization by external authorities

    Mandate analysis identifies what the organization is required or expected to do by laws, regulations, charters, and other authoritative sources.