Project Quality Management Flashcards
7 cards from real CPM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Project Quality Management flashcards as text
Which quality control tool is used to determine whether a process is stable and operating within predictable limits over time?
Answer: Control chart
Control charts display process data over time against upper and lower control limits to determine if a process is stable and statistically predictable.
A cause-and-effect diagram (Ishikawa/fishbone diagram) is primarily used to:
Answer: Identify potential root causes of a problem
The cause-and-effect diagram visually maps potential root causes of a defect or problem, organized by categories such as people, process, materials, and equipment.
What is 'statistical sampling' used for in project quality control?
Answer: To inspect a representative subset of items rather than the entire population
Statistical sampling inspects a representative portion of a population, providing reliable quality data more cost-effectively than 100% inspection.
In a quality control chart, what does a 'control limit' represent?
Answer: The statistical boundary beyond which a process is considered out of control
Control limits define the expected range of variation for a stable process; data points outside these limits signal potential process instability requiring investigation.
During project execution, a quality audit is best described as:
Answer: A structured review to identify gaps between current practices and quality standards
A quality audit systematically examines whether quality processes are being followed correctly and identifies areas for improvement and compliance.
What is the primary purpose of using a 'checklist' as a quality control tool?
Answer: To ensure consistent completion of all required quality steps
Checklists are structured tools that ensure all required quality steps are completed consistently, reducing the likelihood of omissions or errors.
When should quality control activities ideally begin in a project?
Answer: As work products are being produced throughout the project
Quality control activities should occur throughout the project as work products are produced, enabling early detection and less costly correction of defects.