CPM Resource Management & Team Leadership Flashcards
6 cards from real CPM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CPM Resource Management & Team Leadership flashcards as text
A CPM project manager's team is highly skilled and motivated. According to Hersey and Blanchard's Situational Leadership model, which style is MOST appropriate?
Answer: Delegating
With high-competence, high-commitment team members, delegating empowers them with autonomy while the manager monitors from a distance.
In CPM human resource planning, a staffing management plan typically includes all of the following EXCEPT:
Answer: Detailed work instructions for technical tasks
The staffing management plan covers acquisition, training, recognition, and release of team members — detailed technical work instructions belong in quality or process documents.
During a CPM project, a team member raises a concern about being asked to complete work outside their job description. The project manager should FIRST:
Answer: Review the project's resource plan and role descriptions to verify the assignment
The project manager should first verify the role assignment against documented plans before deciding whether to reassign, escalate, or clarify expectations.
Theory X management assumptions, as defined by Douglas McGregor, suggest that employees:
Answer: Dislike work and must be closely supervised and controlled
McGregor's Theory X assumes workers are inherently lazy and must be directed, monitored, and threatened with punishment to produce results.
A CPM project manager wants to formally recognize a team member's outstanding performance. Which type of power is being used?
Answer: Reward power
Reward power is the ability to provide positive outcomes — such as recognition, bonuses, or praise — that motivate desired behavior.
On a CPM project, a conflict arises between two team members over the approach to a deliverable. The project manager facilitates a discussion where both parties explain their reasoning and agree on a combined approach. This is an example of which conflict resolution technique?
Answer: Collaborating (Problem Solving)
Collaborating (problem solving) involves both parties openly sharing perspectives and working together to find the best integrated solution — the most effective long-term technique.