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Outcome Evaluation & Surveys Flashcards

7 cards from real CPM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Outcome Evaluation & Surveys flashcards as text

  1. A CPM wants to measure the long-term impact of mentoring on a mentee's career advancement. Which evaluation timeframe is most appropriate?

    Answer: 6- to 12-month longitudinal follow-up

    Career advancement outcomes emerge over months to years, so a longitudinal follow-up after program completion is needed to capture lasting impact.

  2. Which element of a well-designed survey question helps prevent acquiescence bias?

    Answer: Including reverse-worded items

    Reverse-worded items detect respondents who agree with everything regardless of content, helping to identify and correct for acquiescence bias.

  3. When evaluating mentoring outcomes for a diverse cohort, why is disaggregating data by demographics important?

    Answer: To identify differential program effectiveness across subgroups

    Disaggregating data reveals whether the program benefits all participants equally or whether certain groups experience different outcomes, supporting equity analysis.

  4. A program director notices survey results vary significantly depending on whether surveys are administered online or on paper. This illustrates:

    Answer: Mode effect

    Mode effect occurs when different survey delivery methods (online vs. paper) produce systematically different responses, threatening data validity.

  5. Which outcome best represents a Level 4 (Results) finding in a mentoring program evaluation?

    Answer: The organization saw a 15% reduction in voluntary turnover after the program

    Level 4 Results focuses on organizational or systemic outcomes such as retention rates, productivity, or revenue attributable to the mentoring program.

  6. Triangulation in outcome evaluation refers to:

    Answer: Gathering data from multiple sources or methods to increase credibility

    Triangulation strengthens evaluation validity by cross-checking findings from multiple data sources, methods, or evaluators.

  7. A mentor notices that mentees consistently give maximum satisfaction scores regardless of session quality. This is known as:

    Answer: Ceiling effect

    A ceiling effect occurs when scores cluster at the top of the scale, limiting the ability to detect meaningful differences in satisfaction levels.