Motivation Theories & Employee Engagement Flashcards
7 cards from real CPM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Motivation Theories & Employee Engagement flashcards as text
According to Maslow's Hierarchy of Needs, which level must be satisfied before an employee is motivated by esteem needs?
Answer: Social/belonging needs
Maslow's hierarchy requires social/belonging needs (the third level) to be met before esteem needs (the fourth level) can motivate behavior.
Herzberg's Two-Factor Theory distinguishes between hygiene factors and motivators. Which of the following is classified as a motivator?
Answer: Achievement
Achievement is a motivator in Herzberg's theory because it drives intrinsic satisfaction and growth, whereas salary and policy are hygiene factors that prevent dissatisfaction.
A manager notices an employee's performance drops after a high-performing peer receives the same bonus. Which motivation theory best explains this behavior?
Answer: Equity Theory
Equity Theory explains that employees compare their input-to-output ratio with others, and perceived inequity leads to reduced motivation or effort.
In Vroom's Expectancy Theory, 'instrumentality' refers to the belief that:
Answer: Performance will lead to a desired reward
Instrumentality is the perceived probability that successful performance will result in a specific outcome or reward.
Which of the following management approaches is most consistent with McGregor's Theory Y assumptions?
Answer: Delegating authority and trusting employees to self-direct
Theory Y assumes employees are intrinsically motivated and capable of self-direction, so managers should delegate and empower rather than control.
Alderfer's ERG Theory condenses Maslow's five needs into three categories. Which category corresponds most closely to Maslow's esteem and self-actualization levels?
Answer: Growth
Alderfer's Growth category encompasses the need for personal development and achievement, corresponding to Maslow's esteem and self-actualization levels.
An employee engagement survey reveals low scores on 'sense of purpose.' Which action would MOST directly address this driver of engagement?
Answer: Clarifying how individual roles connect to organizational mission
Connecting individual roles to the broader organizational mission directly addresses purpose, a key intrinsic driver of employee engagement.