Human Resource Management & Organizational Development Flashcards
7 cards from real CPM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Human Resource Management & Organizational Development flashcards as text
An employee files a complaint alleging that their supervisor's offensive jokes created a hostile work environment. Under Title VII, which type of harassment does this describe?
Answer: Hostile work environment harassment
Hostile work environment harassment occurs when conduct based on a protected characteristic is severe or pervasive enough to create an abusive or intimidating work environment.
Which compensation philosophy positions the organization to pay below market median to control costs, often used by companies competing on low-cost strategy?
Answer: Lag the market
A lag-the-market strategy deliberately sets pay below market median to reduce labor costs, which may be offset by other non-monetary benefits.
A manager applies Vroom's Expectancy Theory to motivate a team. Which combination must be HIGH for an employee to exert strong effort?
Answer: Expectancy, instrumentality, and valence
Vroom's model holds that motivation = Expectancy (effort leads to performance) × Instrumentality (performance leads to reward) × Valence (reward is valued).
During organizational change, employees in the 'bargaining' stage of the Kübler-Ross change curve typically exhibit which behavior?
Answer: Seeking exceptions or workarounds to avoid the full impact of change
In the bargaining stage, employees attempt to negotiate partial compliance or seek exceptions, trying to minimize how much the change affects them personally.
Which staffing approach involves maintaining a smaller permanent workforce and supplementing it with contingent workers during peak demand?
Answer: Core-ring staffing strategy
The core-ring (or flexible staffing) strategy keeps a stable core of permanent employees while using a ring of contingent workers to flex with demand fluctuations.
An organization wants to assess its culture's current state versus its desired state. Which OD tool is BEST suited for this purpose?
Answer: Organizational culture assessment instrument (OCAI)
The OCAI, based on the Competing Values Framework, is specifically designed to diagnose current culture and identify the desired future culture profile.
A manager is designing a new employee orientation program. Which element is MOST critical for accelerating new hire productivity?
Answer: Structured role-specific training paired with an assigned buddy or mentor
Role-specific training combined with mentoring or buddy systems directly addresses the competency gaps new hires face and accelerates time-to-productivity.