Human Resource Management & Organizational Development Flashcards
7 cards from real CPM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Human Resource Management & Organizational Development flashcards as text
A manager notices two team members have an ongoing interpersonal conflict that is reducing productivity. Which conflict resolution approach emphasizes finding a solution that fully satisfies both parties?
Answer: Collaborating
Collaborating (win-win) seeks a solution that fully meets both parties' needs, unlike compromising where both give up something.
Under the Fair Labor Standards Act (FLSA), which category of workers is NOT entitled to overtime pay?
Answer: Executive employees meeting salary and duties tests
Executive employees who meet the FLSA salary basis test and duties test are classified as exempt and not entitled to overtime pay.
An organization implements a 360-degree feedback system. What is the PRIMARY advantage of this approach over traditional top-down appraisals?
Answer: It provides feedback from multiple perspectives including peers and subordinates
360-degree feedback collects input from supervisors, peers, subordinates, and sometimes customers, providing a more comprehensive view of performance.
Which organizational development intervention focuses on improving the effectiveness of intact work groups through structured activities and open dialogue?
Answer: Team building
Team building interventions are specifically designed to improve the functioning of intact work groups through structured activities, role clarification, and interpersonal skill development.
A company's succession planning program identifies high-potential employees. What is the MOST effective development action for these individuals?
Answer: Rotating them through cross-functional assignments and stretch projects
Cross-functional rotations and stretch assignments build the broad experience and leadership competencies high-potential employees need for senior roles.
An HR manager is conducting a job analysis. Which method involves directly watching employees perform their tasks to gather information?
Answer: Observation
Observation involves the analyst directly watching employees perform their work to document tasks, equipment used, and working conditions.
Which theory of motivation proposes that employees compare their input-outcome ratio to that of a referent and adjust behavior when they perceive inequity?
Answer: Equity theory
Adams' Equity Theory holds that employees are motivated when they perceive fairness in the ratio of their contributions to rewards compared to others.