CPL CPL Customer Service & Logistics Network Design 2

Question 1

The term 'landed cost' in logistics network design refers to:

Accepted Answer

The total cost of a product including purchase price, freight, duties, insurance, and handling

Answer

Landed cost represents the complete cost of getting a product to its destination, encompassing product price, international freight, customs duties, insurance, and all handling fees.

Question 2

Which customer service metric measures the proportion of orders that can be filled immediately from available stock?

Accepted Answer

Fill rate

Answer

Fill rate measures the percentage of customer demand that is satisfied from on-hand inventory without backorders or lost sales.

Question 3

A logistics network that uses a central hub connected to multiple spoke locations for consolidating and distributing freight is called:

Accepted Answer

Hub-and-spoke network

Answer

A hub-and-spoke network routes shipments through a central hub where they are sorted and redistributed to destination spokes, enabling consolidation efficiencies.

Question 4

When a logistics provider uses 'zone skipping,' they are primarily trying to:

Accepted Answer

Reduce parcel carrier costs by bypassing intermediate sort facilities

Answer

Zone skipping consolidates parcels and injects them directly into a carrier's regional network closer to the final destination, reducing the number of handling zones and associated costs.

Question 5

Which of the following is the primary objective of a logistics network optimization study?

Accepted Answer

Identifying the optimal number, size, and location of facilities to minimize total supply chain cost while meeting service requirements

Answer

A network optimization study uses modeling to determine the best facility configuration that balances cost efficiency with customer service level requirements.

(CPL) Certified Professional Logistician Practice Test

(CPL) Certified Professional Logistician Practice Test

CPL CPL Customer Service & Logistics Network Design 2