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Performance Management & Metrics Flashcards

7 cards from real CPL practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

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  1. A program leader is conducting a mid-program performance review. Which output is MOST important from this review?

    Answer: Approved corrective actions and updated performance baselines if needed

    Mid-program reviews should produce approved corrective actions and, if significant changes occurred, updated baselines to reflect the new performance reality.

  2. The To-Complete Performance Index (TCPI) is greater than 1.0. This means:

    Answer: The remaining work must be completed more efficiently than work to date

    TCPI > 1.0 means the program must achieve a higher cost efficiency on remaining work than it has historically achieved to meet its budget target.

  3. Which performance management technique involves comparing planned program progress at a specific point in time to actual progress?

    Answer: Earned Value Management (EVM)

    EVM integrates scope, schedule, and cost to measure planned versus actual progress at any point in the program lifecycle.

  4. A program leader wants to ensure that performance metrics remain relevant throughout the program lifecycle. The BEST approach is to:

    Answer: Review and update metrics at defined governance checkpoints as the program evolves

    Metrics should be reviewed at governance checkpoints to ensure they still reflect program priorities and are meaningful at each phase of the lifecycle.

  5. What is the primary risk of using too many KPIs in a program performance dashboard?

    Answer: Important signals can be lost in data noise, reducing decision-making effectiveness

    Excessive KPIs create 'metric overload,' where stakeholders cannot distinguish critical issues from minor variances, degrading the quality of decisions.

  6. A program leader is presenting performance results to the board. Which type of analysis best communicates whether the program's performance trend is improving or worsening over time?

    Answer: Trend analysis across multiple reporting periods

    Trend analysis across multiple periods reveals whether performance is improving, stable, or deteriorating, providing context that single-period data cannot.

  7. Which of the following BEST describes the role of a performance management plan within a program?

    Answer: A plan that specifies how program performance will be measured, reported, and acted upon

    A program performance management plan defines the metrics, measurement methods, reporting cadence, thresholds, and response protocols for managing program performance.