Practice Test Geeks(CPIM) Certified in Planning and Inventory Management Practice Test
← All CPIM Flashcard Decks

Quality and Continuous Improvement Flashcards

7 cards from real CPIM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Quality and Continuous Improvement flashcards as text

  1. What is the key distinction between Quality Assurance (QA) and Quality Control (QC)?

    Answer: QA is process-focused and preventive; QC is product-focused and detective

    QA focuses on preventing defects through process improvement, while QC focuses on detecting defects in finished products or work.

  2. In the context of ISO 9001, what is the purpose of a management review?

    Answer: To evaluate the suitability, adequacy, and effectiveness of the QMS

    Management reviews assess whether the quality management system remains suitable, adequate, and effective in meeting objectives.

  3. Which of the following best describes 'design of experiments' (DOE) in a quality improvement context?

    Answer: A structured method for determining cause-and-effect relationships between process inputs and outputs

    DOE systematically varies process inputs to understand which factors significantly affect output quality.

  4. What is a 'quality cost' category that includes scrap, rework, and warranty claims?

    Answer: Internal failure costs and external failure costs

    Scrap and rework are internal failure costs; warranty claims are external failure costs — both result from nonconformance.

  5. When a company implements 5S, which step involves deciding what is necessary and removing what is not?

    Answer: Sort (Seiri)

    Sort (Seiri) is the first 5S step: identify and remove unnecessary items from the workplace.

  6. A supplier delivers a batch of 1,000 parts. The agreed AQL is 1.0%. Under acceptance sampling, what happens if the sample defect count exceeds the acceptance number?

    Answer: The entire lot is rejected and dispositioned accordingly

    When the sample's defect count exceeds the acceptance number, the lot is rejected and then dispositioned (returned, 100% inspected, or scrapped).

  7. Which Deming principle emphasizes driving out fear so that people can work effectively?

    Answer: Drive out fear

    Deming's 8th point — Drive Out Fear — recognizes that fear of reprisal prevents workers from reporting problems and asking questions.