CPI Facilitation Techniques & Instructional Delivery 3 — Questions and Answers
Question 1: Which principle of adult learning (andragogy) should most influence how a CPI instructor structures content delivery?
- Adults learn best through memorization and repetition
- Adults need the instructor to direct all learning decisions
- Adults are internally motivated and need to see the relevance of what they learn (Correct answer)
- Adults prefer lecture-based instruction over discussion
Correct answer: Adults are internally motivated and need to see the relevance of what they learn
Knowles' andragogy emphasizes that adults are self-directed and motivated by content that addresses real-life problems and goals.
Question 2: An instructor is facilitating a CPI skills practice station and notices a participant using incorrect technique. When is the best moment to intervene?
- Immediately, to prevent reinforcement of the wrong behavior
- After the activity, during a structured feedback period (Correct answer)
- Only if the participant asks for help
- At the end of the entire training day
Correct answer: After the activity, during a structured feedback period
Providing corrective feedback during a structured feedback period prevents embarrassment and allows the participant to reflect before re-practicing.
Question 3: What does the CPI instructional model emphasize about the relationship between content knowledge and facilitation skill?
- Content expertise alone is sufficient to be an effective CPI instructor
- Facilitation skill is more important than content knowledge
- Both content knowledge and facilitation skill are required for effective instruction (Correct answer)
- Technical content should be delivered only by subject matter experts, not facilitators
Correct answer: Both content knowledge and facilitation skill are required for effective instruction
Effective CPI instructors integrate deep content knowledge with skilled facilitation to create meaningful learning experiences.
Question 4: A participant repeatedly dominates group discussions, preventing others from contributing. Which facilitation technique addresses this most professionally?
- Ask the dominant participant to leave the group
- Use structured turn-taking or small-group formats to redistribute airtime (Correct answer)
- Ignore the behavior to avoid conflict
- Publicly remind all participants that everyone must share equally
Correct answer: Use structured turn-taking or small-group formats to redistribute airtime
Structured techniques like round-robins or small-group breakouts redistribute participation without singling out or embarrassing any individual.
Question 5: How should a CPI instructor handle a factually incorrect statement made by a participant during a discussion?
- Correct it immediately and firmly to maintain accuracy
- Ignore it to preserve the participant's dignity
- Ask the group to evaluate the statement, then clarify the accurate information (Correct answer)
- Note it privately and email a correction after training
Correct answer: Ask the group to evaluate the statement, then clarify the accurate information
Inviting group evaluation maintains accuracy while creating a learning moment, and the instructor's clarification anchors the correct information.
Question 6: Which environmental setup best supports CPI facilitation of small-group activities?
- Theater-style rows facing a projection screen
- Chevron seating with participants facing forward
- Clustered tables allowing face-to-face interaction within groups (Correct answer)
- U-shape seating with only the instructor at the open end
Correct answer: Clustered tables allowing face-to-face interaction within groups
Clustered tables facilitate eye contact, communication, and collaboration necessary for effective small-group learning activities.
Question 7: When giving performance feedback after a CPI skills demonstration, what structure is recommended?
- Lead with criticism to set realistic expectations
- Describe observable behavior, its impact, and suggest an alternative if needed (Correct answer)
- Focus only on positives to maintain motivation
- Limit feedback to one word per skill practiced
Correct answer: Describe observable behavior, its impact, and suggest an alternative if needed
Behavior-impact-alternative feedback is specific, non-judgmental, and actionable, making it the standard for professional skill development.
CPI Facilitation Techniques & Instructional Delivery 3
Which principle of adult learning (andragogy) should most influence how a CPI instructor structures content delivery?