CPI Crisis Development Model & Staff Attitudes 3

Question 1

What does the CPI concept of the 'Integrated Experience' describe?

Accepted Answer

The idea that staff behavior and attitudes directly influence the behavior of the person in crisis

Answer

A certification program combining multiple crisis intervention methods

Answer

A physical intervention technique combining multiple holds into one sequence

Answer

A post-incident review process involving all staff members

Question 2

A person is pacing, clenching their fists, and raising their voice at staff. According to the CPI Crisis Development Model, they are most likely in which stage?

Accepted Answer

Defensive

Answer

Tension Reduction

Answer

Anxiety

Answer

Acting-Out Person

Question 3

After a crisis episode, a staff member notices the individual is quiet, appears remorseful, and is now willing to talk. This signals which crisis stage?

Accepted Answer

Tension Reduction

Answer

Anxiety

Answer

Defensive

Answer

Acting-Out Person

Question 4

A staff member responds to an anxious individual by saying, 'I can see you're upset. I'm here to help you through this.' This response reflects which CPI staff attitude?

Accepted Answer

Supportive

Answer

Directive

Answer

Nonviolent Physical Crisis Intervention

Answer

Therapeutic Rapport

Question 5

Which of the following best demonstrates the 'Directive' staff attitude in the CPI model?

Accepted Answer

'I need you to put the chair down and step back from the door now.'

Answer

'I understand you're frustrated, and I'm here for you right now.'

Answer

'Let's talk about what happened and how you're feeling about it.'

Answer

'We're going to use a physical assist to move you to a calmer space.'

Question 6

According to CPI principles, when should physical intervention be used?

Accepted Answer

Only as a last resort when de-escalation methods have failed and safety is at immediate risk

Answer

As a first response to ensure quick and safe compliance

Answer

Whenever a person raises their voice above a normal level

Answer

Whenever a person enters the Defensive stage of the crisis model

Question 7

Why is understanding the CPI Crisis Development Model important for crisis intervention professionals?

Accepted Answer

It allows staff to recognize early warning signs and respond appropriately at each stage to prevent escalation

Answer

It provides the legal documentation required to justify physical intervention in court

Answer

It eliminates the need for verbal communication techniques during an active crisis

Answer

It determines the exact moment when law enforcement must be contacted