CPI Creative Thinking & Problem Solving 2 — Questions and Answers
Question 1: Which cognitive technique involves deliberately adopting the perspective of someone with no prior knowledge of a problem to generate fresh ideas?
- Beginner's mind (Correct answer)
- Lateral thinking
- Reverse brainstorming
- Morphological analysis
Correct answer: Beginner's mind
Beginner's mind (shoshin) clears expert assumptions, allowing innovators to see a problem without preconceptions.
Question 2: In the Double Diamond design model, what happens in the second 'diverge' phase?
- Problem definition is narrowed
- Solutions are prototyped and explored (Correct answer)
- User research is gathered
- Final solutions are evaluated
Correct answer: Solutions are prototyped and explored
The second diamond's diverge phase generates a wide range of potential solutions before converging on the best one.
Question 3: Which barrier to creative thinking occurs when a person can only see an object used in its traditional way?
- Confirmation bias
- Functional fixedness (Correct answer)
- Anchoring effect
- Einstellung effect
Correct answer: Functional fixedness
Functional fixedness limits problem-solving by preventing people from seeing alternative uses for familiar objects.
Question 4: A team uses 'How Might We' (HMW) statements during ideation. What is the primary purpose of this technique?
- To assign blame for current failures
- To reframe challenges as open opportunities (Correct answer)
- To document completed solutions
- To evaluate feasibility of ideas
Correct answer: To reframe challenges as open opportunities
HMW statements convert problem statements into invitation-style prompts that encourage creative solution generation.
Question 5: What does the SCAMPER technique's 'R' stand for, and how is it applied?
- Replicate — copy a competitor's product
- Reverse/Rearrange — flip or reorder components to spark new ideas (Correct answer)
- Reduce — cut costs to improve viability
- Refine — polish an existing concept
Correct answer: Reverse/Rearrange — flip or reorder components to spark new ideas
The 'R' in SCAMPER stands for Reverse/Rearrange, prompting innovators to ask what happens when they invert or reorder elements.
Question 6: An innovator deliberately generates the worst possible solutions before seeking the best. This technique is called:
- Six Thinking Hats
- Reverse brainstorming (Correct answer)
- Mind mapping
- Analogical thinking
Correct answer: Reverse brainstorming
Reverse brainstorming identifies failure modes first, then inverts them to reveal effective solutions.
Question 7: Which of the following best describes 'analogical thinking' in creative problem solving?
- Breaking a problem into its smallest components
- Transferring structures or solutions from one domain to another (Correct answer)
- Generating ideas without judgment in a group setting
- Mapping all possible causes on a fishbone diagram
Correct answer: Transferring structures or solutions from one domain to another
Analogical thinking leverages parallels from unrelated fields to inspire novel approaches to current problems.
Which cognitive technique involves deliberately adopting the perspective of someone with no prior knowledge of a problem to generate fresh ideas?