CPI CPI Training Needs Analysis & Program Evaluation 2 — Questions and Answers
Question 1: Which level of Kirkpatrick's model specifically measures on-the-job behavior change after training?
- Level 1 - Reaction
- Level 2 - Learning
- Level 3 - Behavior (Correct answer)
- Level 4 - Results
Correct answer: Level 3 - Behavior
Level 3 (Behavior) assesses whether participants applied what they learned to their job, typically evaluated through supervisor observation or follow-up assessments.
Question 2: The Phillips ROI Methodology extends Kirkpatrick's model with a fifth level. What does Level 5 measure?
- Learner satisfaction scores
- Knowledge retention over time
- Return on investment (ROI) as a financial percentage (Correct answer)
- Behavioral transfer to new roles
Correct answer: Return on investment (ROI) as a financial percentage
Jack Phillips' Level 5 calculates the financial return on investment by comparing total training costs against the measurable monetary benefits produced.
Question 3: A 'task analysis' in instructional design is primarily used to do what?
- Evaluate employee annual performance reviews
- Break down complex tasks into individual steps and required sub-skills (Correct answer)
- Identify high-level organizational goals
- Calculate the return on training investment
Correct answer: Break down complex tasks into individual steps and required sub-skills
Task analysis systematically examines the steps, knowledge, and skills required to perform a specific job task to inform curriculum and content design decisions.
Question 4: Which tool is most commonly used to collect Level 1 Reaction data immediately after training?
- Written knowledge pre-test
- Participant feedback survey or 'smile sheet' (Correct answer)
- Live skills demonstration rubric
- ROI calculator worksheet
Correct answer: Participant feedback survey or 'smile sheet'
Post-training feedback surveys are the standard tool for collecting Level 1 reaction data, measuring participant satisfaction with the training experience.
Question 5: When conducting a 'person analysis' during needs assessment, an instructor is trying to determine what?
- Whether organizational strategy aligns with training goals
- Which specific individuals need training and what gaps they have (Correct answer)
- How to sequence the course curriculum modules
- Which training materials and formats to purchase
Correct answer: Which specific individuals need training and what gaps they have
Person analysis focuses on identifying which employees need training and diagnosing the specific knowledge, skills, or attitude gaps they currently have.
Question 6: Formative evaluation in training design refers to what type of evaluation?
- Final graded assessments at course completion
- Evaluation conducted during development to improve the program before launch (Correct answer)
- Post-training follow-up surveys six months later
- ROI analysis submitted to senior leadership
Correct answer: Evaluation conducted during development to improve the program before launch
Formative evaluation occurs during the design and development phase, gathering iterative feedback to revise and improve training before final delivery.
CPI CPI Training Needs Analysis & Program Evaluation 2
Which level of Kirkpatrick's model specifically measures on-the-job behavior change after training?