CPI CPI Post-Crisis Debriefing & Recovery 2 — Questions and Answers
Question 1: Which of the following is a key element of an effective post-crisis incident report?
- Opinions about the individual's character and motivation
- Objective, factual documentation of behaviors, interventions used, and outcomes (Correct answer)
- Staff assumptions about what caused the crisis
- Recommendations for permanent restriction of client privileges
Correct answer: Objective, factual documentation of behaviors, interventions used, and outcomes
Incident reports must be objective and factual to support accurate review, legal compliance, and future planning.
Question 2: What physical signs in a staff member AFTER a crisis may indicate a need for immediate support?
- Increased confidence and alertness
- Trembling, rapid heartbeat, tearfulness, or difficulty concentrating (Correct answer)
- Heightened motivation to complete paperwork
- Desire to review the incident protocol immediately
Correct answer: Trembling, rapid heartbeat, tearfulness, or difficulty concentrating
Physical signs like trembling and difficulty concentrating after a crisis indicate acute stress and signal the need for staff support.
Question 3: A 'lessons learned' review after a crisis incident should include which of the following?
- Identifying what early warning signs were missed and how future interventions can be improved (Correct answer)
- Determining the minimum penalty appropriate for the behavior
- Deciding whether the individual should be transferred to a different facility
- Conducting a media review to assess reputational impact
Correct answer: Identifying what early warning signs were missed and how future interventions can be improved
Lessons learned reviews focus on early warning signs and systemic improvements to prevent future crises.
Question 4: In CPI post-crisis protocol, what does 'therapeutic rapport re-establishment' refer to?
- Formally re-enrolling the client in the program after a suspension
- Rebuilding trust and a positive relationship with the individual after the crisis has resolved (Correct answer)
- Completing the mandatory 72-hour hold documentation
- Reassigning the client to a new staff member to reset the relationship
Correct answer: Rebuilding trust and a positive relationship with the individual after the crisis has resolved
Re-establishing therapeutic rapport is the deliberate process of rebuilding a trusting relationship following a disruptive crisis event.
Question 5: Which timeframe is generally recommended for completing a formal post-crisis incident report?
- Within 30 days to allow full reflection
- As soon as possible following the incident while details are fresh, typically within the same shift or within 24 hours (Correct answer)
- Only after all witnesses have been interviewed, which may take several days
- After the supervisor has reviewed security footage, regardless of timing
Correct answer: As soon as possible following the incident while details are fresh, typically within the same shift or within 24 hours
Timely documentation ensures accuracy and supports effective follow-up care and compliance requirements.
Question 6: What is the role of 'follow-up care planning' in the post-crisis phase?
- It is optional and only required for high-profile incidents
- It ensures that the individual's needs identified during the crisis are addressed to reduce the likelihood of recurrence (Correct answer)
- It is exclusively the responsibility of clinical staff with no role for direct care workers
- It replaces the need for a formal incident report
Correct answer: It ensures that the individual's needs identified during the crisis are addressed to reduce the likelihood of recurrence
Follow-up care planning translates crisis insights into actionable support steps to address underlying needs and prevent recurrence.
CPI CPI Post-Crisis Debriefing & Recovery 2
Which of the following is a key element of an effective post-crisis incident report?