CPI Transfer of Learning & ROI Measurement Flashcards

In Donald Kirkpatrick's four-level evaluation model, which level measures whether participants actually use new skills on the job?

Answer: Level 3 – Behavior

Level 3 (Behavior) measures the degree to which participants apply what they learned during training back in their actual work environment.

Which of the following is the MOST significant barrier to transfer of learning from the classroom to the workplace?

Answer: Lack of manager reinforcement and opportunity to practice new skills on the job

Research identifies lack of supervisory reinforcement and limited opportunities to practice new skills as the top barriers preventing training from transferring to the job.

What is 'near transfer' in the context of learning transfer?

Answer: Applying learned skills to situations very similar to the training context

Near transfer occurs when learners apply skills in work situations that closely resemble the conditions in which they were trained.

To promote transfer of learning, a CPI instructor should include which element DURING the training program?

Answer: Activities that require learners to create a personal action plan for applying skills on the job

Personal action plans prompt learners to commit to specific on-the-job applications of new skills, which significantly increases transfer rates.

Which strategy BEST supports transfer of learning in the weeks AFTER a training program ends?

Answer: Follow-up coaching sessions, check-ins, and performance support resources

Post-training follow-up through coaching, check-ins, and job aids sustains and reinforces new behaviors after training concludes.

Which of the following describes 'far transfer' in learning?

Answer: Using general principles learned in training to solve novel, dissimilar workplace problems

Far transfer involves applying learned principles flexibly to situations that differ significantly from the original training context, requiring higher-order thinking.