CPI Training Needs Analysis & Program Evaluation Flashcards
6 cards from real CPI practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CPI Training Needs Analysis & Program Evaluation flashcards as text
What is the primary purpose of a Training Needs Analysis (TNA)?
Answer: To identify gaps between current and desired performance
A TNA identifies the performance gap between actual and desired outcomes to determine whether training is the appropriate solution.
Which of the following is Level 1 in Kirkpatrick's Four-Level Training Evaluation Model?
Answer: Reaction
Level 1 (Reaction) measures how participants feel about the training immediately after, typically captured via post-training feedback surveys.
A needs analysis that examines an organization's goals and strategic priorities is called a(n) what?
Answer: Organizational analysis
Organizational analysis reviews the company's strategic goals, available resources, and environment to ensure training aligns with the organization's overall direction.
In Kirkpatrick's model, Level 2 (Learning) is best measured by which method?
Answer: Pre/post knowledge tests or skill demonstrations
Level 2 evaluation uses assessments such as pre/post tests, skill demonstrations, or simulations to measure what participants actually learned during training.
Which data collection method involves directly watching employees perform tasks to identify performance gaps?
Answer: Direct observation
Direct observation allows the needs analyst to see firsthand how tasks are performed and identify specific skill deficiencies or inefficiencies in real time.
A 'performance gap' in needs analysis is defined as what?
Answer: The difference between current performance and desired performance
A performance gap is the measurable difference between where employees are currently performing versus where they need to perform to meet organizational goals.