CPI Training Needs Analysis & Gap Assessment Flashcards

Which level of needs analysis examines whether an individual employee has the skills required to perform their job?

Answer: Person analysis

Person analysis focuses on whether individual employees currently possess the knowledge, skills, and abilities needed to meet performance standards.

A front-end needs analysis is most useful because it:

Answer: Ensures training is designed to close an actual, identified performance gap

Conducting a front-end analysis before design ensures that training resources are invested only where a verified performance need exists.

Which stakeholder group is MOST important to include in the early stages of a training needs analysis?

Answer: Subject matter experts and direct supervisors

Subject matter experts and direct supervisors provide accurate information about required job tasks and current performance deficiencies.

Observation as a data collection method in needs analysis is most appropriate when:

Answer: The job involves complex physical or procedural tasks

Direct observation is ideal for jobs involving physical tasks or workflows because it captures exactly how work is performed in context.

What is a 'gap analysis' in the context of training needs assessment?

Answer: A comparison of current performance against desired performance standards

A gap analysis measures the difference between where performance currently is and where it needs to be, identifying what training must address.

Which of the following best describes a 'person-job fit' concern identified during needs analysis?

Answer: An employee who lacks the skills or knowledge required for their current position

Person-job fit issues occur when an individual's current capabilities do not align with the competencies their role demands, indicating a training or development need.