Coaching & Feedback Techniques Flashcards
7 cards from real CPI practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Coaching & Feedback Techniques flashcards as text
Which of the following BEST describes metacognitive coaching?
Answer: Coaching that helps learners become aware of and regulate their own thinking and learning processes
Metacognitive coaching develops learners' ability to monitor and adjust their own thinking strategies, which enhances independent learning and problem-solving.
When setting coaching goals with a learner, the SMART framework requires that goals be:
Answer: Specific, Measurable, Achievable, Relevant, Time-bound
SMART goals are Specific, Measurable, Achievable, Relevant, and Time-bound, ensuring that coaching objectives are clear and progress can be objectively evaluated.
A CPI instructor is coaching a trainee who excels technically but struggles with communication skills during instruction. The MOST appropriate coaching focus is to:
Answer: Develop the communication competency through targeted practice and feedback while affirming technical strengths
Effective coaching addresses development gaps while leveraging existing strengths, rather than routing learners around their weaknesses.
Which of the following is a key characteristic of a coaching culture within a training organization?
Answer: Feedback and reflection are embedded as ongoing practices at all levels, not reserved for formal evaluations
A true coaching culture normalizes continuous feedback and reflection at all organizational levels, rather than treating coaching as a remedial or formal-only activity.
A learner receives the same corrective feedback repeatedly across multiple sessions without improvement. The MOST likely cause the instructor should investigate FIRST is:
Answer: Whether the feedback itself is specific enough, the root cause is correctly identified, or there are unaddressed barriers
Repeated non-response to feedback typically signals a problem with the feedback strategy, root cause analysis, or environmental barriers rather than simply learner resistance.
During a post-performance debrief, asking 'What went well?' BEFORE 'What would you do differently?' is important because:
Answer: It builds psychological safety, allowing the learner to be more receptive to self-critique afterward
Starting with strengths establishes a psychologically safe environment that makes learners more willing to honestly examine areas for improvement.
An instructor wants to determine whether coaching is producing measurable results. The MOST rigorous method is to:
Answer: Compare pre-coaching and post-coaching performance data against agreed-upon metrics
Comparing quantitative performance data before and after coaching against predetermined metrics provides objective evidence of coaching effectiveness.