Learning and Development Programs Flashcards
7 cards from real CPHR practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Learning and Development Programs flashcards as text
What is the PRIMARY purpose of a competency framework in L&D program design?
Answer: To define the knowledge, skills, and behaviors required for effective performance
A competency framework specifies the knowledge, skills, and behaviors needed for each role, guiding targeted L&D investments.
Which adult learning principle, associated with Malcolm Knowles, emphasizes that adults are self-directed and motivated by relevance to their lives?
Answer: Andragogy
Andragogy, developed by Knowles, is the art and science of helping adults learn, emphasizing self-direction, experience, and practical relevance.
A blended learning program combines online modules with in-person workshops. The MAIN advantage of this approach is:
Answer: Balancing the flexibility of self-paced learning with the engagement of face-to-face interaction
Blended learning leverages the convenience of online delivery alongside the collaboration and immediate feedback of in-person sessions.
During a learning needs analysis, an HR professional discovers that experienced employees perform worse than new hires on a critical process. The MOST likely cause is:
Answer: Outdated habits or workarounds developed by experienced employees over time
Experienced employees often develop informal workarounds that deviate from best practices, leading to performance gaps compared to freshly trained staff.
Which training delivery method is BEST suited for developing interpersonal and conflict-resolution skills?
Answer: Role-play and simulation exercises
Role-play and simulations provide practice in realistic interpersonal scenarios with immediate feedback, which is essential for developing soft skills.
An L&D manager wants to ensure training is accessible to employees with disabilities. Which standard provides the internationally recognized framework for accessible digital content?
Answer: WCAG (Web Content Accessibility Guidelines)
WCAG provides internationally recognized guidelines for making web and digital content accessible to people with disabilities.
What is 'transfer of learning' in the context of L&D?
Answer: The degree to which learners apply new knowledge and skills effectively on the job
Transfer of learning refers to how effectively participants apply what they learned in training to real work situations.