CPHQ Practice Test 2

Question 1

Which statistical tool is most appropriate for identifying the root cause of a recurring medication dispensing error?

Accepted Answer

Fishbone (Ishikawa) diagram

Answer

Run chart

Answer

Pareto chart

Answer

Histogram

Question 2

A hospital wants to reduce surgical site infections. Which improvement model is MOST commonly used in healthcare quality improvement?

Accepted Answer

Plan-Do-Study-Act (PDSA)

Answer

Six Sigma DMAIC

Answer

Lean 5S

Answer

Theory of Constraints

Question 3

When benchmarking clinical outcomes, what is the primary purpose of risk adjustment?

Accepted Answer

To compare performance across providers with different patient populations

Answer

To reduce hospital costs

Answer

To eliminate outliers from data

Answer

To increase sample size

Question 4

Under the National Patient Safety Goals, which patient identification practice is required before administering medications?

Accepted Answer

Use at least two patient identifiers

Answer

Verify the room number only

Answer

Check the patient's wristband color

Answer

Confirm the diagnosis verbally

Question 5

A quality professional reviews sentinel event data across a health system. Which action is the BEST first step?

Accepted Answer

Conduct a root cause analysis

Answer

Immediately discipline the involved staff

Answer

Report findings to the state without internal review

Answer

Close the unit involved

Question 6

Which measure is classified as a 'structure' measure in Donabedian's framework?

Accepted Answer

Nurse-to-patient staffing ratio

Answer

30-day readmission rate

Answer

Patient satisfaction score

Answer

Time to thrombolytic therapy

Question 7

A CPHQ professional is designing a patient safety survey. Which response scale is most commonly used to measure attitudes and perceptions?

Accepted Answer

Likert scale

Answer

Visual analog scale

Answer

Guttman scale

Answer

Binary yes/no scale