CPE Performance Measurement & Indicators

Question 1

What is a performance indicator?

Accepted Answer

A measurable value that demonstrates how effectively a program is achieving its objectives

Answer

A budget line item that tracks program spending

Answer

A narrative description of program activities and services

Answer

A staff performance review metric used in annual evaluations

Question 2

Which of the following is an example of an output indicator?

Accepted Answer

Number of training sessions delivered by program staff

Answer

Reduction in unemployment rate among program participants

Answer

Participant satisfaction with employment status one year after program

Answer

Long-term economic impact on the surrounding community

Question 3

What distinguishes an outcome indicator from an output indicator?

Accepted Answer

Outcome indicators measure changes in knowledge, behavior, or conditions, while output indicators measure direct products of activities

Answer

Outcome indicators measure activities, while output indicators measure results

Answer

Outcome indicators are always quantitative, while output indicators can be qualitative

Answer

Outcome indicators are short-term, while output indicators are long-term measures

Question 4

What does the acronym SMART stand for in the context of performance indicators?

Accepted Answer

Specific, Measurable, Achievable, Relevant, Time-bound

Answer

Systematic, Manageable, Accurate, Reliable, Transparent

Answer

Strategic, Meaningful, Actionable, Realistic, Trackable

Answer

Simple, Measurable, Attainable, Responsive, Timely

Question 5

In a logic model, 'intermediate outcomes' refer to:

Accepted Answer

Changes in attitudes, knowledge, or skills that occur as a result of program activities

Answer

The resources invested in a program such as staff and funding

Answer

The activities conducted by program staff to deliver services

Answer

The long-term changes in community conditions that a program ultimately seeks

Question 6

Which type of indicator would best measure program efficiency?

Accepted Answer

Cost per unit of service delivered

Answer

Number of clients served during the program period

Answer

Average client satisfaction score on exit surveys

Answer

Rate of behavior change among program participants

Question 7

What is a baseline measurement in performance measurement?

Accepted Answer

The initial data point collected before or at the start of a program

Answer

The minimum acceptable performance standard for a funded program

Answer

The average performance level across all program sites nationally

Answer

The target level of performance established by funders or policymakers