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CPD Resource Management & Team Development Flashcards

6 cards from real CPD practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 CPD Resource Management & Team Development flashcards as text

  1. Which conflict resolution technique is MOST appropriate when a long-term relationship with a team member must be preserved?

    Answer: Collaborating

    Collaborating (problem-solving) addresses the root cause of conflict and results in a win-win outcome, which best preserves ongoing working relationships.

  2. A project director wants to motivate a high-performing team member who has mastered their current role. According to Maslow's hierarchy, which need should be addressed?

    Answer: Self-actualization needs

    Once lower-level needs are met, high performers are motivated by self-actualization — opportunities for growth, creativity, and reaching full potential.

  3. What is the purpose of an Individual Development Plan (IDP) in project team management?

    Answer: To set personalized learning goals and growth opportunities aligned with project and career needs

    An IDP outlines targeted learning and development activities to help individuals grow skills relevant to both their career aspirations and project needs.

  4. In resource management, what is meant by 'bench strength'?

    Answer: The depth of qualified personnel available to fill critical roles if key team members leave

    Bench strength refers to an organization's ability to replace key personnel with qualified backups, reducing single-point-of-failure risk in critical roles.

  5. A project director is preparing a staffing management plan. Which element is MOST important to include for a large, complex US government contract?

    Answer: Security clearance requirements and compliance with Equal Employment Opportunity (EEO) regulations

    Government contracts often require specific security clearances, and all staffing decisions must comply with EEO regulations to avoid discrimination and legal liability.

  6. What is the key difference between 'training' and 'development' in the context of project team management?

    Answer: Training addresses immediate skill gaps for current roles; development builds capabilities for future roles

    Training focuses on closing specific skill gaps needed for current job performance, while development prepares individuals for future responsibilities and career growth.